Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving a reason. In this case you bear the direct cost of returning the goods.
The withdrawal period is 14 days from the date:
- on which you or a representative specified by you, other than the carrier, has taken the goods in possession, if you have ordered one or more products in a single order and they will be delivered uniformly;
- on which you or a representative specified by you other than the carrier has taken possession of the final product, if you have ordered more goods under a single order and these are supplied separately;
Returns and Refunds
If you want to return an item you have already purchased, you have two easy options to do it: Contact us via our customer hotline or use our shop’s online return portal.
You can complete your online return in 3 short steps:
In “My Returns” section you can keep track of the current status of you return requests. In addition, you will be notified of all progress and changes to your return separately by email.